Customer Testimonials
We're proud of our customer service. Below are a few recent reviews.
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The team at Mosaic is amazing! The last
project we just completed turned out
great. Damien helped us design high-end
finishes with great color combinations. And
the team at the sales counter supported
us the entire way. They’re always the first
choice for me and my customers. 15 years
and going strong!
December 2024 • North Bethesda, MD
I’ve worked with Jenni twice — on my kitchen in
2022 and my bathroom this summer — and she’s
fantastic. Patient, creative, and never pushy,
she offers great suggestions and has an eye for
design. I trusted her completely, even sending
her photos of vanity tops for feedback, and she
was always kind and helpful. Thanks to her, I have
a beautiful kitchen and bathroom, and she’s the
reason I chose Mosaic. I highly recommend her
and look forward to working with her again!
December 2024 • Owings Mills, MD
The service at Mosaic has been awesome! Erin is
fantastic as a designer, and the communication
and logistics have been top notch.
December 2024 • Chantilly, VA
Mustafa was a pleasure to work with. He
understood the task at hand and didn’t try to
upsell anything. I appreciated the transparency
and his professional judgment on what works
best for my needs. Look forward to working with
him again for my future bathrooms!
December 2024 • Chantilly, VA
In a recent kitchen renovation, we were so
fortunate to work with Nic who has an expert
eye in helping to select tile that was not
only beautiful but worked perfectly with the
countertops and cabinets. He also carefully
selected grout and caulk that accented
the tile shape and finish. We could not be
happier!
December 2024 • Chantilly, VA
There are so many things I appreciate
about the way you helped us. First, the
process was so organized - going room
by room, and you helping us narrow
potential selections down from literally
hundreds of possibilities was great.
November 2024 • Chantilly, VA
I worked with Diego on selecting and
purchasing my tile backsplash, which
turned out to be a much harder decision
than I expected. He had pulled a great
selection of options for me to choose
from when I visited, and guided me
through weighing the pros and cons,
even helping with details like grout
color. Overall, it was a 10/10 experience
with reasonable prices.
November 2024 • Alexandria, VA
I waited fifteen years for the bathroom
of my dreams and Mosaic (specifically
Jenni) helped to deliver it! I had a vision
in mind but didn’t know how to put it
together. Jenni was extremely helpful
and patient throughout the design
process and I couldn’t be happier with
the outcome.
November 2024 • Owings Mills, MD
Damien was very professional and
helpful throughout our remodel. Our
shower tile, backsplash tile, and LVP
look great!
October 2024 • North Bethesda, MD
I cannot say enough wonderful things
about Mosaic and the team. Particularly
Diego was wonderful, patient, kind, and
thoughtful. He was incredible with his
time, insight, and help.
October 2024 • Alexandria, VA
Loved working with Allison! She was so
fun to collaborate with and helped me
realize my vision for my master bath. My
design ideas were refined and finessed
through her impeccable taste and
knowledge of her products. I bought tile,
plumbing fixtures, medicine cabinets,
and Toto products all in one place. This
is my second time using Mosaic and I
still highly recommend them.
September 2024 • Fairfax, VA
Thank you so much to each of you for
your exceptional care and kindness
throughout our home remodel. Your
attention to detail and responsiveness
made the entire process seamless and
enjoyable, and we truly appreciate the
generosity of your time and expertise.
From Janelle remaining patient with us
as we considered the many, many tile
options, to Tony’s incredible attention
to detail with our kitchen cabinets,
and Joe’s kindness and patience with
our many emails and challenges faced
during this project. It was a pleasure
working with such a dedicated team,
and we are thrilled with the results.
September 2024 • Alexandria, VA
We’ve had to pleasure of working with
Jen for a few years now and she has
consistently shown above average
capabilities in the performance of her
position at Mosaic. We rely on many
people daily; some make life harder,
some easier. Jen is definitely among
the latter. We can’t speak highly enough
about her exceptional performance.
August 2024 • Chantilly, VA
From the start of planning our kitchen
project and to the very end, Tony has
been knowledgeable, supportive, calm,
trustworthy, and available. Tony stands
out because he stood tall when we had
a problem with the manufacturer. He
was there to stand up and to make it
right. He has truly been outstanding
and Mosaic stands out because of him.
August 2024 • North Bethesda, MD
Diego took care of me as a walk-in. He
has an eye for design and was able to
mix and match fixtures/tiles without
compromising my style or budget. He is
patient, has a great personality, and tells
you what you need to “know” in order
to get your project successfully started
and finished.
August 2024 • Alexandria, VA
Jessica is super special! She always gives
the best service by taking the time with
her clients and explains all the details, I
100% would recommended her.
August 2024 • Virginia Beach, VA
Ms. Collins was extremely professional
and knowledgeable, providing invaluable
assistance during the selection of tile
for my kitchen remodel. She effectively
understood my project’s requirements
and offered recommendations that not
only met, but exceeded my expectations.
Her answers and information helped me
make a well-informed decision, aligning
perfectly with the company’s commitment
to top-notch customer service. I am looking
forward to future projects with Mosaic Tile
and have recommended Ms. Collins and
the company to all my friends.
July 2024 • Owings Mills, MD
I had a great experience at Mosaic. I worked
with Mustafa and appreciated how he took
the time to understand what I needed
and make thoughtful recommendations at
every price point.
July 2024 • Chantilly, VA
We had an excellent experience working
with Jessica. She was attentive, helpful, and
very professional. She is highly recommended!
July 2024 • Virginia Beach, VA
Loved working with Damien and his
team. Great service, great designs, and
knowledge of the products. The process is
always smooth with Mosaic. I feel confident
that my customers will be treated well when
I send them to Mosaic.
July 2024 • North Bethesda, MD
Britney Stone helped me pick the right look
for my bathroom renovation. Britney asked
about the age of my home and the style I was
going for. She was not high pressured and
was easy to work with. I highly recommend
Mosaic Tile and Britney Stone for your
designing needs!
June 2024 • Raleigh, NC
We were extremely pleased with the entire
process from beginning to end at Mosaic.
Makelle Collins assisted us with our choices
and suggestions and she was very patient
with us each time we stopped in. She did not
pressure us in any way, but was always there
to answer any questions we may have had
or to suggest an alternate. Would definitely
recommend Mosaic to anyone looking for
tile.
June 2024 • Owings Mills, MD
Diego provided outstanding customer
service! He was extremely patient and helpful
during our recent remodeling projects. He is
very knowledgeable and has a keen eye for
design. We will return for future projects and
looking forward to working with Diego again!
June 2024 • Alexandria, VA
I had an excellent experience working
with Zsuzsanna Papp. She was extremely
knowledgable and very patient with me.
She walked me through the entire process
to remodel my bathrooms. She helped
me design and select all the materials my
contractor would need. Ordering through
Mosaic, I got good prices and excellent
quality materials. AND I love my new
bathrooms!
May 2024 • Chantilly, VA
Erin was so wonderful to work with in
helping us with tile selections for our
bathroom renovation. We truly feel she is
an asset to Mosaic Tile.
May 2024 • Greensboro, NC
We visited Mosaic because of a small
renovation for one of our bathrooms, and
I was impressed by the staff's service and
attention to detail. They were very helpful,
and the quality of the tile is amazing.
Highly recommend!
May 2024 • North Bethesda, MD
Thank you so much for your time and your
design help! You are a pleasure to work
with, and we’re really excited to see the end
product.
May 2024 • Alexandria, VA
I checked out Mosaic for the first time
today, and I was so pleased! They have an
amazing selection, and both Teona and
Kylill were terrific help!
May 2024 • Greensboro, NC
Ryvy was incredibly friendly, informed
and helpful. We were able to get
something that was in stock, and had
several boxes of tiles within a day. Then,
when it turned out we did not need as
many, they took back the leftover tiles
in return with no hassle at all. Excellent
staff, and great product selection.
April 2024 • North Bethesda, MD
I was dreading this two bathroom
renovation project, and now I am
excited about it. Julian seemed
to know exactly what I was looking for.
That is true talent. I’m looking forward to
working with him more.
April 2024 • Alexandria, VA
Very friendly staff - pleasant experience.
Much more so than some of the other
tile shops. Definitely will be coming
back to Mosaic!
April 2024 • Raleigh, NC
We met with Jenni McCabe for our
Kitchen renovation and she made
the process so easy! She is great! The
selection is huge and they work hand in
hand with out contractor. Great team!
April 2024 • Owings Mills, MD
Heather has been so nice to work with.
She is very talented and has contributed
great ideas to the project. I appreciate
all that she has done so far and look
forward to the next steps.
April 2024 • North Bethesda, MD
Huge credit to Tony, who was dedicated and meticulous, and thanks to all of you at Mosaic!
March 2024 • North Bethesda, MD
Kelli was fantastic. She is very talented,
extremely easy to work with, is very
organized, and follows up on everything.
The showroom has examples of
everything you will ever need to
design the room of your dreams. Great
company to work with, can’t say enough
good things about them.
March 2024 • Virginia Beach, VA
Kim was already prepared with ideas
on some colors, along with the cabinet
and hardware sample boards for our
appointment. Within a minute or so of
looking at my artwork, she identified a
possible alternate color for the walls,
and that is the color that I chose! Don’t
know how she does it, but she is the
best.
March 2024 • Alexandria, VA
The employees are supremely helpful
and professional, they go out of their
way for my modest sized orders. Their
showroom is gorgeous and has a
wide variety of styles. The prices are
comparable to the same tile at a big
box store — but here has good customer
service and incredibly fast delivery. This
place is the best.
March 2024 • Alexandria, VA
It was amazing to see the work that went into
preparing the order for Kavita and Eagle
Innovation. From Kimberly Markle working
with the client and the entire CSC for bringing
it together, including Darlita and her team’s
execution. Well done guys, it was great to see
execution. Well done guys, it was great to see
the process.
February 2024 • Central Service Center
Scheduling an appointment with Megan was
efficient. I had no experience in making design
choices, and Megan made it SO easy. She
listened to what I liked and the feeling I wanted
to convey in this renovation. I could not be
happier with the choices I made. I am thankful
for so many options and having an expert to
guide me through the process.
February 2024 • Richmond, VA
I just wanted to thank you for all your time,
patience, and kindness in helping me pick
out all of the items for my new bathroom.
I’m horribly indecisive, so your kindness was
particularly appreciated. Every single choice
that was made truly turned out to be perfect. It
all goes together beautifully and checks every
box I wanted. It all feels very calming, open,
and bright which was my goal!
February 2024 • Alexandria, VA
They were so helpful! They have a great selection, and their prices are competitive. Thank you!
February 2024 • Chantilly, VA
Allison was amazing to work with at Mosaic, Fairfax. She helped us with both the tile and plumbing. She was kind and extremely patient,
we had a hard time picking out plumbing. Allison was just as excited as we were when it all came together. I don’t recommend establishments or
employees often. However, Allison deserves the recognition
January 2024 • Fairfax, VA
We would love to hear from you. To submit your experience with Mosaic Home Interiors, click
here.