Mosaic Home Interiors


Customer Testimonials
I am the owner of Passmore Contracting, and I recently sent my customers to Mosaic Home Interiors in Chantilly for product selection for a complete bathroom renovation. They selected tile, plumbing fixtures, cabinetry, hardware, mirrors, light fixtures, and a toilet. The service my customers received was outstanding, truly 5-star! The communication back to me was also amazing. They kept me consistently in the loop regarding pricing and project updates. I highly recommend Mosaic Home Interiors for any home renovation project. I look forward to working with them on future projects!
September 2025 • Chantilly, VA
I can’t say enough about Matt Mason and the team he has over here at Mosaic. The wife wanted a new bathroom and I wanted a new truck, to say the least Matt was able to help guide us through the process of the renovation with all the materials needed, I didn’t have to do anything, they were delivered to our home. Complete white glove service. I recommend him to everyone. He had a good/better/best option for us and we were well within our budget. Thank you Matt & Mosaic!
August 2025 • North Bethesda, MD
Jen responded to my concerns with very impressive efficiency and professionalism. Ms. Barrett is a true asset to your company and I truly hope you appreciate that you have the very best employee representing your company and brand. My experience in working with Mosaic Tile is excellent!
August 2025 • Chantilly, VA
Had a great experience with the help of Olivia to pick out tiles for our bathrooms!
August 2025 • Chantilly, VA
I initially left a review that wasn’t very positive, but after working more closely with Mosaic Fairfax and having a thoughtful conversation with the branch manager, I realized my first impression didn’t reflect the full picture. Plus, when another supplier delivered the wrong floors during our reno, Mosaic stepped in and supplied the perfect floors within days. That quick turnaround and attention to customer service really stood out. Overall, they’ve proven to be a great option – responsive, solution-oriented, and easy to work with.
August 2025 • Fairfax, VA
Mosaic is my go to for tile! I love their selection and most of all, the entire team is so friendly, helpful, and accommodating. Whether I’ve stopped by the store or called in with questions, someone is always ready to help. I’ve remodeled my bathroom and kitchen and they’ve helped make the whole process easy and enjoyable. Highly recommend!
July 2025 • Richmond, VA
Jessica Robbins is excellent. She juggles multiple clients and questions at the same time. She listens well and gives great advice.
July 2025 • Virginia Beach, VA
Our experience with Mustafa was terrific. He was patient and helpful and steered us in the right direction for our bathroom tile and fixture remodel. Never felt pressured and I encourage others to use a designer. Mustafa took care of everything. It would never have come together like this otherwise.
July 2025 • Chantilly, VA
Mosaic Tile offers great products and service. Their customer service is top notch in every way. Julian was amazing to work with in the design area and sales support was professional. Truly a gem.
July 2025 • North Bethesda, MD
Britney was incredible - she took my mood board and budget ahead of the consultation and had exactly what I wanted ready in the showroom when I arrived. I was sold at first sight and didn’t even need to look at other options. She was incredibly helpful with the grout color choice as well (which is the most nerveracking aspect for me). I left confident in my choices and thrilled with how my sunroom turned out.
June 2025 • Raleigh, NC
I was able to add a beautiful bathroom thanks to the people at Mosaic Home Interiors. My budget was limited, but Brandon helped me find tiles that worked in my space. I also ordered backsplash tiles, and I’m very pleased with all the help I recieved in the service area.
June 2025 • Richmond, VA
Diego Cifuentes was extremely knowledgeable, helpful, and responsive, with excellent taste. He was able to help me make all of the needed selections for my bathroom renovation in under one hour. I look forward to working with Diego in the future.
June 2025 • Alexandria, VA
We were redoing a hall bathroom shower only. I met with our sales rep Damien in the afternoon. He was helpful in narrowing down what we wanted, and we picked out a beautiful subway tile with an accented feature to go around all three walls. Damien also helped us choose a floor tile that worked beautifully with our existing finishes. He was knowledgeable with his quality product selection and helping us with our selection of materials. The shower tiles were spot on. I was there for less than an hour and we got just what we wanted. Thank you, Damien!
May 2025 • North Bethesda, MD
15/10 hands down best tile selection and quality in the 757. Customer service is beyond outstanding, very helpful and friendly staff. I love Mosaic!
May 2025 • Virginia Beach, VA
Mosaic is a fantastic place to get tile. Awesome customer service and designers prepared to guide you to the best quality of materials. Also the sales manager Derek is the best!
May 2025 • Richmond, VA
Really great experience when inquiring an appointment with Anni!
May 2025 • Customer Service Department
Erin has a strong working knowledge of Mosaic’s offerings. She navigates the samples with ease, providing just enough options to evaluate without feeling overwhelmed. She is creative, innovative and has a gifted sense of design. Her depth of experience allows her to offer well thought out suggestions. She is attentive and sharp and easily understands the scope and budget of the desired work. Erin’s warm and engaging personality and sharp intellect make working with her delightful!

I also want to mention that the ordering process at Mosaic is simple. Jen Barrett was very detailed in helping me navigate the selection sheet and helped identify an area where I had not provided accurate information. She was kind, helpful and went above and beyond to assist me.
April 2025 • Chantilly, VA
Kudos to Kareem! He did an excellent job guiding our family, who came in with little knowledge, to a choice we are truly happy with. His listening skills are outstanding, and his approachable and thoughtful manner made it easy to have open discussions and learn throughout the process.
April 2025 • Raleigh, NC
Beautiful place and terrific staff. I worked with Crina on my master bath redesign. She was so helpful and skilled in coordinating everything, and took great care to stay within my budget. Highly recommend!
April 2025 • Chantilly, VA
Highly recommend working with Mosaic! Lauren, Derek, Sam, Brandon, and Trey have all gone above and beyond to be helpful on countless projects. My clients love the experience and products.
April 2025 • Richmond, VA
I want to recognize Brandon K. for his superior customer service! Due to a faulty installation by a vendor, we required a total remodel. Brandon listened to our vision, helped with selection, and made valuable recommendations. We have a health challenged child with mobility concerns; Brandon not only pulled a textured tile but poured water on it to demonstrate live the surface! Talk about thinking outside the box! We highly recommend partnering with the Mosaic team!
March 2025 • Richmond, VA
Mosaic has been great to work with for our bathroom project. Kareem helped us so much and was super responsive to all of our questions! We shopped multiple places for tile and Mosaic had the best options and the highest quality tile of any of the stores we visited.
March 2025 • Raleigh, NC
Julian Branco at Mosaic is a pro! We had a one hour design consultation with him and he nailed it. When we arrived, he had already pulled sample colors and patterns that he felt we would want and in less than 30 minutes, we had the bathroom design we wanted not only selected, but a checklist of materials required to purchase.
March 2025 • Alexandria, VA
We worked with Jessica at Mosaic and she was so knowledgeable with products, style and trends. She helped us pick our selections in about 30 minutes! Highly recommend.
March 2025 • Virginia Beach, VA
As a designer, I have had the pleasure of working with Mosaic Home Interiors on numerous projects for many years. They are professional, experienced and courteous from the moment you walk in the door until the product is delivered on your project site.

The Mosaic team has been such a partner to J&L Interiors and they help us to provide an elevated service to our clients. We are grateful for their partnerships and love working with the entire Mosaic Home Interiors team. We cannot express our gratitude enough.

Specifically, Erin Reaves and I have collaborated on several large projects and she brings such an incredible energy and enthusiasm to each project. Her talent, attention to detail and incredible ideas make each project that much better
February 2025 • Chantilly, VA
Expressing my thanks to Kylill, Erin and the crew at Mosaic Tile for all you do! I am a repeat customer. This shop is my go-to for tile. Beautiful showroom space with assortment of natural stones, porcelain, and ceramic tiles, plus some LVP and hardware accessories. Excellent customer service and quick turnaround. Highly recommend!
February 2025 • Greensboro, NC
I want to thank Elle for meeting with us to select floor and wall tiles for our new build with Youngblood Properties. Elle was incredibly helpful in the tile selection process, guiding us toward choices we hadn’t envisioned but perfectly suited our tastes, and we look forward to seeing the final product in our new home!
February 2025 • Richmond, VA
If I could give more stars to Erin Reaves at Mosaic Home Interiors, I would. Erin helped us pick tile for our new home build. She has a fantastic eye, and guided by our budget, home plans, and inspiration folders, helped us efficiently pick tile we loved. She also had great ideas based on our lifestyle - for example suggesting darker colored floor tile for a wheelchair accessible bathroom - to hide rubberized tire marks.
February 2025 • Chantilly, VA
I would like to thank all involved with our recent powder room up date. Kareem was very helpful in matching mirror and faucet to new James Martin vanity. Thanks to the loading doc loader for making sure the pallet was secured on my truck. A special thanks to Edward at the counter for assistance with a small issue with our mirror. It could not have gone any smoother. Great customer service.
February 2025 • Raleigh, NC
Absolutely top-notch service from Design Consultant Crina Bilc. We had put off remodeling our master bath because we didn’t want to start the process of selecting everything from tile, bathtub, vanities, etc. Crina understood our project, directed us to quality items in our price range, and kept us on track to end the selection process smoothly and efficiently. Crina is very knowledgeable about everything Mosaic offers and has a keen eye for detail, including trends, quality, and availability. Also, a big thank you to the deliveryman Kevin. I didn’t know that such a big delivery would be so quick and easy. The Mosaic team went above and beyond in design, service, and delivery.
January 2025 • Chantilly, VA
I worked with Damien Jones on my master bathroom renovation project, and he was super helpful and really did an excellent job helping me select products and come up with a beautiful design. Thank you, Damien! Can’t say enough good things and would definitely recommend you to other folks.
January 2025 • North Bethesda, MD
We worked with Fairfax on our tile design and selection for our bathrooms and they were great to work with. Very friendly and responsive.
January 2025 • Fairfax, VA
We were very lucky to have Erin R. assist us. Despite the location being short-staffed, she never seemed rushed. She took the time to help us understand the possibilities and guided us toward a decision we were really happy with. I really liked that she had an idea of what would work but didn’t force it on us — she simply explained the reasoning so we had the information needed to decide. This helped narrow down the possibilities to the point where we could confidently make a decision. In the end, we chose what she suggested, and it was perfect! Great personality, too, and sparkles for the holiday!
January 2025 • Chantilly, VA
Megan really nailed what I was looking for and made the whole selection process easy and painless. I can’t thank her enough for her expert and gentle guidance.
December 2024 • Richmond, VA
We have always had an outstanding customer experience working with the designers and staff behind the counter here. They’ve helped us with multiple projects. With their help and advice we achieved beautiful results and appreciate the quality products. This last visit, my box of tiles were handled with care as they were placed in my truck. Yes, I noticed & appreciated the seatbelt, ensuring a safe delivery:) You’re all awesome!!
December 2024 • Chantilly, VA
Kyle was so helpful and patient! He truly could not have been more helpful and amazing to work with.
December 2024 • Alexandria, VA
I am so glad we found Mosaic Home Interiors. Everyone here has been so kind and they have a great variety of options. I am especially grateful for Kylli’s support. He has been with me from the beginning to the end of mapping out my kitchen backsplash project. I appreciate his patience and friendliness. He made the whole process so much easier. He helped me out with samples, answered all of my questions, and even talked through my sketch with me to make sure I was understanding everything I needed to get for the project. We will be going here first for any future tile project!
December 2024 • Greensboro, NC
The team at Mosaic is amazing! The last project we just completed turned out great. Damien helped us design high-end finishes with great color combinations. And the team at the sales counter supported us the entire way. They’re always the first choice for me and my customers. 15 years and going strong!
December 2024 • North Bethesda, MD
I’ve worked with Jenni twice — on my kitchen in 2022 and my bathroom this summer — and she’s fantastic. Patient, creative, and never pushy, she offers great suggestions and has an eye for design. I trusted her completely, even sending her photos of vanity tops for feedback, and she was always kind and helpful. Thanks to her, I have a beautiful kitchen and bathroom, and she’s the reason I chose Mosaic. I highly recommend her and look forward to working with her again!
December 2024 • Owings Mills, MD
The service at Mosaic has been awesome! Erin is fantastic as a designer, and the communication and logistics have been top notch.
December 2024 • Chantilly, VA
Mustafa was a pleasure to work with. He understood the task at hand and didn’t try to upsell anything. I appreciated the transparency and his professional judgment on what works best for my needs. Look forward to working with him again for my future bathrooms!
December 2024 • Chantilly, VA
In a recent kitchen renovation, we were so fortunate to work with Nic who has an expert eye in helping to select tile that was not only beautiful but worked perfectly with the countertops and cabinets. He also carefully selected grout and caulk that accented the tile shape and finish. We could not be happier!
December 2024 • Chantilly, VA
There are so many things I appreciate about the way you helped us. First, the process was so organized - going room by room, and you helping us narrow potential selections down from literally hundreds of possibilities was great.
November 2024 • Chantilly, VA
I worked with Diego on selecting and purchasing my tile backsplash, which turned out to be a much harder decision than I expected. He had pulled a great selection of options for me to choose from when I visited, and guided me through weighing the pros and cons, even helping with details like grout color. Overall, it was a 10/10 experience with reasonable prices.
November 2024 • Alexandria, VA
I waited fifteen years for the bathroom of my dreams and Mosaic (specifically Jenni) helped to deliver it! I had a vision in mind but didn’t know how to put it together. Jenni was extremely helpful and patient throughout the design process and I couldn’t be happier with the outcome.
November 2024 • Owings Mills, MD
Damien was very professional and helpful throughout our remodel. Our shower tile, backsplash tile, and LVP look great!
October 2024 • North Bethesda, MD
I cannot say enough wonderful things about Mosaic and the team. Particularly Diego was wonderful, patient, kind, and thoughtful. He was incredible with his time, insight, and help.
October 2024 • Alexandria, VA
Loved working with Allison! She was so fun to collaborate with and helped me realize my vision for my master bath. My design ideas were refined and finessed through her impeccable taste and knowledge of her products. I bought tile, plumbing fixtures, medicine cabinets, and Toto products all in one place. This is my second time using Mosaic and I still highly recommend them.
September 2024 • Fairfax, VA
Thank you so much to each of you for your exceptional care and kindness throughout our home remodel. Your attention to detail and responsiveness made the entire process seamless and enjoyable, and we truly appreciate the generosity of your time and expertise. From Janelle remaining patient with us as we considered the many, many tile options, to Tony’s incredible attention to detail with our kitchen cabinets, and Joe’s kindness and patience with our many emails and challenges faced during this project. It was a pleasure working with such a dedicated team, and we are thrilled with the results.
September 2024 • Alexandria, VA
We’ve had to pleasure of working with Jen for a few years now and she has consistently shown above average capabilities in the performance of her position at Mosaic. We rely on many people daily; some make life harder, some easier. Jen is definitely among the latter. We can’t speak highly enough about her exceptional performance.
August 2024 • Chantilly, VA
From the start of planning our kitchen project and to the very end, Tony has been knowledgeable, supportive, calm, trustworthy, and available. Tony stands out because he stood tall when we had a problem with the manufacturer. He was there to stand up and to make it right. He has truly been outstanding and Mosaic stands out because of him.
August 2024 • North Bethesda, MD
Diego took care of me as a walk-in. He has an eye for design and was able to mix and match fixtures/tiles without compromising my style or budget. He is patient, has a great personality, and tells you what you need to “know” in order to get your project successfully started and finished.
August 2024 • Alexandria, VA
Jessica is super special! She always gives the best service by taking the time with her clients and explains all the details, I 100% would recommended her.
August 2024 • Virginia Beach, VA
Ms. Collins was extremely professional and knowledgeable, providing invaluable assistance during the selection of tile for my kitchen remodel. She effectively understood my project’s requirements and offered recommendations that not only met, but exceeded my expectations. Her answers and information helped me make a well-informed decision, aligning perfectly with the company’s commitment to top-notch customer service. I am looking forward to future projects with Mosaic Tile and have recommended Ms. Collins and the company to all my friends.
July 2024 • Owings Mills, MD
I had a great experience at Mosaic. I worked with Mustafa and appreciated how he took the time to understand what I needed and make thoughtful recommendations at every price point.
July 2024 • Chantilly, VA
We had an excellent experience working with Jessica. She was attentive, helpful, and very professional. She is highly recommended!
July 2024 • Virginia Beach, VA
Loved working with Damien and his team. Great service, great designs, and knowledge of the products. The process is always smooth with Mosaic. I feel confident that my customers will be treated well when I send them to Mosaic.
July 2024 • North Bethesda, MD
Britney Stone helped me pick the right look for my bathroom renovation. Britney asked about the age of my home and the style I was going for. She was not high pressured and was easy to work with. I highly recommend Mosaic Tile and Britney Stone for your designing needs!
June 2024 • Raleigh, NC
We were extremely pleased with the entire process from beginning to end at Mosaic. Makelle Collins assisted us with our choices and suggestions and she was very patient with us each time we stopped in. She did not pressure us in any way, but was always there to answer any questions we may have had or to suggest an alternate. Would definitely recommend Mosaic to anyone looking for tile.
June 2024 • Owings Mills, MD
Diego provided outstanding customer service! He was extremely patient and helpful during our recent remodeling projects. He is very knowledgeable and has a keen eye for design. We will return for future projects and looking forward to working with Diego again!
June 2024 • Alexandria, VA
I had an excellent experience working with Zsuzsanna Papp. She was extremely knowledgable and very patient with me. She walked me through the entire process to remodel my bathrooms. She helped me design and select all the materials my contractor would need. Ordering through Mosaic, I got good prices and excellent quality materials. AND I love my new bathrooms!
May 2024 • Chantilly, VA
Erin was so wonderful to work with in helping us with tile selections for our bathroom renovation. We truly feel she is an asset to Mosaic Tile.
May 2024 • Greensboro, NC
We visited Mosaic because of a small renovation for one of our bathrooms, and I was impressed by the staff's service and attention to detail. They were very helpful, and the quality of the tile is amazing. Highly recommend!
May 2024 • North Bethesda, MD
Thank you so much for your time and your design help! You are a pleasure to work with, and we’re really excited to see the end product.
May 2024 • Alexandria, VA
I checked out Mosaic for the first time today, and I was so pleased! They have an amazing selection, and both Teona and Kylill were terrific help!
May 2024 • Greensboro, NC
Ryvy was incredibly friendly, informed and helpful. We were able to get something that was in stock, and had several boxes of tiles within a day. Then, when it turned out we did not need as many, they took back the leftover tiles in return with no hassle at all. Excellent staff, and great product selection.
April 2024 • North Bethesda, MD
I was dreading this two bathroom renovation project, and now I am excited about it. Julian seemed to know exactly what I was looking for. That is true talent. I’m looking forward to working with him more.
April 2024 • Alexandria, VA
Very friendly staff - pleasant experience. Much more so than some of the other tile shops. Definitely will be coming back to Mosaic!
April 2024 • Raleigh, NC
We met with Jenni McCabe for our Kitchen renovation and she made the process so easy! She is great! The selection is huge and they work hand in hand with out contractor. Great team!
April 2024 • Owings Mills, MD
Heather has been so nice to work with. She is very talented and has contributed great ideas to the project. I appreciate all that she has done so far and look forward to the next steps.
April 2024 • North Bethesda, MD
Huge credit to Tony, who was dedicated and meticulous, and thanks to all of you at Mosaic!
March 2024 • North Bethesda, MD
Kelli was fantastic. She is very talented, extremely easy to work with, is very organized, and follows up on everything. The showroom has examples of everything you will ever need to design the room of your dreams. Great company to work with, can’t say enough good things about them.
March 2024 • Virginia Beach, VA
Kim was already prepared with ideas on some colors, along with the cabinet and hardware sample boards for our appointment. Within a minute or so of looking at my artwork, she identified a possible alternate color for the walls, and that is the color that I chose! Don’t know how she does it, but she is the best.
March 2024 • Alexandria, VA
The employees are supremely helpful and professional, they go out of their way for my modest sized orders. Their showroom is gorgeous and has a wide variety of styles. The prices are comparable to the same tile at a big box store — but here has good customer service and incredibly fast delivery. This place is the best.
March 2024 • Alexandria, VA
It was amazing to see the work that went into preparing the order for Kavita and Eagle Innovation. From Kimberly Markle working with the client and the entire CSC for bringing it together, including Darlita and her team’s execution. Well done guys, it was great to see execution. Well done guys, it was great to see the process.
February 2024 • Central Service Center
Scheduling an appointment with Megan was efficient. I had no experience in making design choices, and Megan made it SO easy. She listened to what I liked and the feeling I wanted to convey in this renovation. I could not be happier with the choices I made. I am thankful for so many options and having an expert to guide me through the process.
February 2024 • Richmond, VA
I just wanted to thank you for all your time, patience, and kindness in helping me pick out all of the items for my new bathroom. I’m horribly indecisive, so your kindness was particularly appreciated. Every single choice that was made truly turned out to be perfect. It all goes together beautifully and checks every box I wanted. It all feels very calming, open, and bright which was my goal!
February 2024 • Alexandria, VA
They were so helpful! They have a great selection, and their prices are competitive. Thank you!
February 2024 • Chantilly, VA
Allison was amazing to work with at Mosaic, Fairfax. She helped us with both the tile and plumbing. She was kind and extremely patient, we had a hard time picking out plumbing. Allison was just as excited as we were when it all came together. I don’t recommend establishments or employees often. However, Allison deserves the recognition
January 2024 • Fairfax, VA
We would love to hear from you. To submit your experience with Mosaic Home Interiors, click here.

Design Center: M - F: 8:00 am - 5:00 pm     •     Sales Counter & Warehouse: M - F: 7:30 am - 4:30 pm
Customer Service Representatives available M - F 8:00 am - 5:00 pm EST
800.828.9265 option 4.
Design Centers M - F: 8:00 am - 5:00 pm
Sales Counter / Warehouse M - F: 7:30 am - 4:30 pm
Customer Service Representatives
available M - F 8:00 am - 5:00 pm EST
800.828.9265 option 4